Online tour of factories

The manager visits the factories instead of you: showing the furniture over a live video call, filming the details in close-up — seams, frame, fittings — and sending photos and video of leather, fabric and wood samples. After that everything is as in the offline tour: specification, production, quality control and container delivery to your door.

No. The price is set by the factory and does not depend on whether you came in person. You save on the flight, the hotel and the support during the trip (200 dollars a day).

The manager’s work at the factories is not charged separately: we prepare an estimate for the first 15 items free of charge, before any commitment. To start an order, a deposit of $2 000 is paid — it is not forfeited and goes in full towards your order balance. Then 50% prepayment once the specification is approved, with the balance and the 10% MBL commission after quality control, and logistics billed separately once calculated. There are no other mark-ups.

Tactile things: the firmness of the seat, the density of the cushion, the texture of the leather to the touch. Everything else — models, materials, build quality, dimensions — is shown in video and photos. If required, we send physical upholstery samples.

The same as for the trip — 30 000 dollars for the whole order. The threshold follows the economics of a container: at a smaller volume, shipping and duties per item eat up the saving.

In foreign currency, under a contract with our company in China or Hong Kong. Deposit 5 000 долларов credited against the order balance, затем 50% после утверждения спецификации, остаток 50% и комиссия 10% — после контроля качества и вашего одобрения, логистика оплачивается отдельно.

Our manager is at the factory. Before shipment we carry out quality control and send photos and video of every item. The balance is paid only after you have approved everything.

Production — 30–45 days after the specification is approved. The full cycle including logistics and customs — approximately 5–6 months.

If our logistics companies handle the delivery, you have 30 days from receipt to open the boxes and report hidden defects. We take claims on ourselves: we fix the defect or ship a replacement.

Yes. A complete turnkey furnishing package for an apartment — furniture, lighting, decor — was carried out remotely, without a single trip by the client to China, and came to 63 000 dollars. Photographs and the contents of the order are in the case studies section.

Yes, that is a workable arrangement. First a free estimate and a preliminary remote selection, with the trip kept for the final choice of the key items, once it is clear what is worth flying for.

About 60 days. The furnishing specialist travels around the factories, sends photos and video, and if a collection is not suitable moves on to other production sites. Over this time a full specification is compiled in Russian: dimensions, material densities, drawings. If you need it faster, fly over: in Foshan the same scope is covered in 5-7 days.

Usually 35-45 days by sea, whichever the country; to Thailand it is faster - 15-20 days. The logistics department tracks the container together with you and shows where the cargo is right up to unloading.

You have 30 days from receipt to unpack and submit claims. If we shipped the cargo, damage is at our expense: we will resupply the item or pay for repair in your country. Over 16 years the share of claims has not exceeded 1% of cargo.

The quality department - six people - visits factories within a 200 km radius of Foshan every day. Before packing we record photos and video of every item: colour, size, measurements taken with a ruler. The balance payment is made only after you confirm the report.

A Russian-speaking furnishing specialist in a shared working group, together with senior managers and a call centre that works in your time zone. The specification is prepared in Russian and, if required, in English. For an individual meeting before the contract is signed, the company owner Kirill Levin joins.

Yes, we furnish commercial projects the same way we furnish private interiors: a restaurant, a hotel, an office, serviced apartments. The difference is not the project itself but the way the shipment is arranged. Our standard scheme is built for a private buyer. If the goods have to be imported officially by a Russian company, placed on its balance sheet and backed by a full set of accounting documents, that scheme does not fit: such an import needs separate customs clearance, payment of duties and taxes and usually an importer or a broker, which makes the final cost noticeably different. MBL does not issue Russian accounting documents for the goods. It is worth settling this before the contract is signed.